He told us “I’ve played this machine before and it doesn’t pay that much. We already had $24 left in credits in the machine plus $16 from the first bonus spin.
He said there wasn’t anything they could do and he offered us $60. She called a tech who could not fix the machine, who then called for the manager Carl. We waited for another attendant who could not get it fixed. After calling a slot attendant who came and kicked the door closed, it malfunctioned again. The machine then malfunctioned saying a “door was open” on the first of our free spins. While playing on a machine we hit a bonus of 20 free games. “Our machines would never pay out more than $40 on a bonus game” was a direct quote we received from the slot manger Carl Gunn.
